Published on May 18th, 2019 📆 | 6487 Views ⚑0
Mumsnet’s Justine Roberts on handling crises
apparently murdered a woman at the address." data-reactid="15">In the small hours of a Tuesday summer morning in 2015, armed police officers arrived at the London home of Mumsnet CEO Justine Roberts ready to confront a gunman who had apparently murdered a woman at the address.
Roberts wasn’t even in the house at the time. Neither was the gunman.
Roberts had been on the receiving end what is known as a “swatting” attack, where the perpetrator makes a hoax call to the emergency services, hoping to compel an armed response to storm the victim’s home. Another Mumsnet user had also been targeted with a similar swatting attack, the parenting website said at the time.
To make matters worse, Mumsnet was also forced that week to reset its users’ passwords following a hack. It was barely a year after Mumsnet had discovered a cyberattacker was exploiting the “Heartbleed” bug to compromise some of its users’ accounts.
“You do get a bit immune to crises, actually, if you run Mumsnet,” said Roberts on Yahoo Finance UK’s Global Change Agents with Lianna Brinded show. (Watch the full Justine Roberts interview here.)
Online harassment — from “low-level commentary on Twitter ... to some more sinister stuff” — has become a “part of life if you’re a high-profile woman,” Roberts said.
“I firmly believe Mumsnet has been more targeted for cyber attack because we are women,” Robert added.
She called for more women to be supportive of each other and call out bad behaviour when they see it on platforms like Twitter.
Roberts had a strong support network when she was left shaken from the swatting.
normal sources of support: friends, family and, in my case, 14 million Mumsnetters who were encouraging me not to be too cowed by it.”" data-reactid="35">“The Mumsnet users were so supportive in that incident, sending bottles of gin and basically being lovely,” Roberts said. “You rely on your normal sources of support: friends, family and, in my case, 14 million Mumsnetters who were encouraging me not to be too cowed by it.”
new premium video series from Yahoo Finance UK. The show explores the stories of some of the most inspirational women across business, tech, and academia. Catch up on all the latest episodes here." data-reactid="36">Global Change Agents with Lianna Brinded is a new premium video series from Yahoo Finance UK. The show explores the stories of some of the most inspirational women across business, tech, and academia. Catch up on all the latest episodes here.